Privacy Policy

1. Information we collect

We collect only what we need to respond to enquiries and deliver consulting work:

• Contact details you submit: name, company, email address, phone number.
• Engagement details: consultation topics, notes, and scheduling preferences.
• Billing information submitted at checkout, including billing address.
• Business information you share during an engagement, such as financial and operational records.
• Basic technical information from your browser, such as pages visited and device type.

2. How we use information

• To respond to enquiries and schedule consultations.
• To deliver, invoice, and administer consulting engagements.
• To maintain records required for accounting and legal compliance.
• To improve the clarity and reliability of this website.

We do not sell personal information, and we do not share it for third-party advertising.

3. Legal bases and consent

We process information to perform a contract with you, to comply with legal obligations, or on the basis of your consent where consent is required. You may withdraw consent at any time by contacting us.

4. Storage and security

Information is stored on access-controlled systems and shared only with the consultants working on your engagement and with service providers who help us operate the business, such as accounting and payment providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Retention

Enquiry records are retained for up to 24 months. Engagement records, contracts, and financial records are retained for at least seven years where required by tax and accounting rules, then securely deleted or anonymised.

6. Your privacy rights

• Request a copy of the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion, subject to legal retention requirements.
• Object to or restrict certain processing.
• Request that your information be provided in a portable format.

We respond to verified requests within 30 days.

7. Cookies

This site uses essential cookies and optional functional cookies. See our Cookie Policy for details and to change your preference.

8. Children

Our services are intended for businesses. We do not knowingly collect information from anyone under 16 years of age.

9. Changes to this policy

We may update this policy as our practices or legal obligations change. Material changes will be reflected in the "last updated" date above.